Stakeholder Identification

M31’s Sustainable Development Committee has identified seven stakeholder groups, including customers, employees, government agencies, shareholders/investors, suppliers, bank and communities, based on the five principles of the AA1000 Stakeholder Engagement Standard (SES): dependency, responsibility, influence, diverse perspectives and tension. With reference to the material issues in the semiconductor industry, we have gathered various key concerns through questionnaire surveys and summarized the Company’s short-term and medium-term business goals, so that we could analyze and identify the issues of our stakeholders’ concern as the Company’s sustainable development priorities.

Issues of Stakeholders’ Concern and Communication Channels

By building smooth stakeholder communication channels, we attentively listen and actively respond to all stakeholders’ needs.

Stakeholder Issues of Concern Communication Channels and Response Methods 2023 Communication Results
Customers
  • Supply Chain Sustainability
  • Regulatory Compliance
  • Information Security
  • Customer Service
  • Innovation and R&D
  • Ethics and Integrity
  • Financial Performance
  • Occupational Safety and Health
  • Risk Management
  • Waste Management
  • Energy Management
  • Human Rights Policy
  • Climate Change Response
  • Water Resource Management
 Customer Phone/Email (Daily/Irregular)
Customer Satisfaction Survey (Annually/Per Case)
Customer Online Feedback System (Irregular)
Quality Meetings (Irregular)
Customer Visits (Irregular)
Customer Meetings (Irregular)
Customer Audits (Irregular)


Business Service section (sales@m31tech.com)
  • Annual satisfaction survey communications: 15 cases
  • VIP customer annual communications: 5 cases
Employees
  • Ethics and Integrity
  • Economic Performance
  • Labor Relations Talent
  • Development and Retention
  • Regulatory Compliance
  • Occupational Safety and Health
  • Innovation and R&D
  • Human Rights Policy
 Department Meetings (Irregular)
Employee Symposium (Quarterly)
Education andTraining (Irregular)
Performance Interviews (Semi-annual)
Suggestion Box/Electronic Bulletin Board (Irregular)
Employee Complaint Mailbox (Irregular)


Ethics section
(hr@m31tech.com / adt@m31tech.com)
  • Labor-Management Meetings: 4 times
  • Welfare Committee Meetings: 4 times
  • Internal Announcements: 116 times
Government Agencies
  • Regulatory compliance
  • Information security
  • Ethics and integrity
  • Corporate governance
  • Occupational health and safety
  • Energy management
  • Waste management
  • Social engagement
  • Climate change adaptation
 Public announcements via Public Information Observation Station (Irregular)
Correspondence (Irregular)
Various meetings (Irregular)
Relevant statistical surveys from government agencies such as the Directorate-General of Budget, Accounting and Statistics, Ministry of Labor, and Financial Supervisory Commission (Irregular)


Ethics section (hr@m31tech.com / adt@m31tech.com)
  • Material information announcements on the Public Information Observation Station: 45 times
  • Corporate governance evaluation: 1 time
  • Annual fire inspection: 1 time
  • Correspondence (paper-based) communication: 82 times
  • Consensus meetings: 9 times
Shareholders/Investors
  • Regulatory compliance
  • Ethics and integrity
  • Financial performance
  • Risk management
 Annual general meeting
Quarterly corporate briefings or investor forums (per quarter)
Meetings with investment institutions or brokerages (Irregular)
Shareholder calls/emails (Irregular)
Information dissemination through Public Information Observation Station and company website (Irregular)


Investor relations and shareholder service section (ir@m31tech.com)
  • Material information announcements on the Public Information Observation Station: 45 times
  • Annual general shareholder meeting: 1 time
  • Earnings conference: 5 times
Suppliers
  • Supply chain sustainability
  • Energy management
  • Innovation and R&D
  • Regulatory compliance
  • Financial performance
  • Information security
 Telephone/email communication (Irregular)
Supplier audits (Irregular)
Complaint channels (Irregular)


Ethics section (adt@m31tech.com)
  • Annual supplier audits communications: 17 companies
  • New supplier audit communications: 8 companies
Banks
  • Economic performance
  • Regulatory compliance
  • Energy management
  • Social engagement
  • Climate change adaptation
 Bank visits (Irregular)
Bank information provision (Irregular)


Investor relations and shareholder service section (ir@m31tech.com)
  • Annual communications: 8 times
Communities
  • Local community
  • Regulatory compliance
  • Climate change adaptation
  • Energy management
  • Waste management
  • Water resource management
 Corporate volunteer services
Participation in charitable activities
Social care and donations


ESG section (esg@m31tech.com)
  • Media communications: 11 times
  • Public welfare activities: 30

Stakeholder Contact Information

For continuous communication with the stakeholders, they may contact us in any of the following ways

Stakeholder Concerns and Communication Performance

The Company makes a summary report to the Board of Directors once a year. The reports made to the Board of Directors in the most recent two years dated as follows:

  • August 3, 2023
  • November 3, 2022